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Article-Tideworks Introduces new terminal operating system in Panama Tideworks Technology, provider of comprehensive terminal operating system TOS solutions, has announced the go-live of its new marine TOS solution Mainsail 10 at Manzanillo International Terminal MIT in Panama. Tideworks engineered Mainsail 10 to provide terminal operators with increased flexibility and a TOS solution that can integrate and scale to adapt to changing operational needs. The go-live at MIT is the company’s first deployment of Mainsail 10. Mainsail 10 was developed with the evolving global supply chain in mind. The new solution provides rapid access to and management of real-time data to improve decision making and increase the flow of cargo through the terminal, while also reducing costs. The new TOS is configurable and customizable, allowing terminal operators to create individualised user experiences and ad-hoc reports that meet their specific needs. Additionally, the solution integrates with back-office accounting and ERP systems among other third-party technologies. Throughout the design and development of Mainsail 10, Tideworks worked closely with its terminal operator customers and stakeholders to create a next-generation TOS platform informed by historical industry insight. “We are thrilled to introduce our next-generation TOS that will offer a strategic advantage to terminal operators worldwide,” said Thomas Rucker, president of Tideworks. Stacy Hatfield, MIT general manager, said “We have also begun integrating Mainsail 10 with the variety of third-party tools and technologies in use at MIT to increase efficiency across the terminal.”GCTDeltaport, Canada's flagship container terminal, is located at Roberts Bank in the Port of Vancouver. It is an 85-hectare (210-acre) facility with three contiguous berths totaling 1,100 metres (3,609 feet). The state-of-the-art terminal is designed to handle the largest transpacific container vessels in service and features 2 new Megamax This is a short introduction to key elements in a TOS implementation – a challenging project for any terminal operator. Plenty of detail has been omitted as this is just an insight into central themes. If the steps in our previous blog - How to Choose a TOS - were followed then you should be in reasonable condition to begin implementation with a good scope, supplier contract and general strategy to start. If not, then a phase of detailed scoping will be vital to make sure the project will deliver what you intend. Use Project Management methodology – A TOS implementation is a significant project in scale, cost and scope of organisational change, so a robust methodology should be used – Prince2 or similar – to keep up communications, risk management and all those important generalities which we’ll assume as standard here. Take the Lead – Once the contract is signed, it is likely the nice salesman from the TOS supplier will disappear off to his next challenge, handing you over to the implementation team. At this stage, as client, it is important to take an active leading role in delivering the project, extracting the best results from the implementation for your business. It is good practice to assign an internal project leader to own the delivery of the project, ideally someone with previous technology project experience, or hire in externally for the project lifecycle perhaps from Port Solutions This leader needs to work closely with the suppliers and internal departments, being confident to lead the delivery. Form a Team – An initial stage is to get all the functional pieces of the project delivery together and form a balanced team to cover all these key areas. Usually, selecting department managers to become Super Users is a bad idea – they have the business knowledge but lack time and sometimes technical skills to commit to the project. A TOS project needs a core team of 3 to 6 Super Users depending on size/scope of operation which will need to be flexible to leave behind some of their daily work to commit whole days to testing, training and support. This team needs to have capability in using and testing software, but also plenty of people skills to motivate the workforce during implementation, a key factor for success. A motivated and capable project team is a critical success factor, as some challenges lie ahead. Make a Plan – Usually, the first exercise starts with trying to figure out a Go-Live date to tell the Chief Exec; try to avoid this pitfall if possible! If the TOS implementation involves any software customisation, automated interface testing, or medium scale staff reorganisation, then timelines will be very difficult to predict at the outset. It is more important to be sure all the tasks are gathered together and structured into an approach that can be laid out on a plan for both client and the various suppliers to tackle their parts in a suitable order, with a motivation to achieve each part with best speed, and then a more accurate final timeline will gradually evolve as the tasks progress. Having a weekly focus and closer deadlines for each task drives better productivity rather than a far-off goal, and also allows a dynamic flexibility to change tasks as needed. Detailed planning and leadership is important to be sure no task is overlooked or time wasted, of course, but a flexible approach will deliver a better quality result in the end. Learn, Test, Evolve Process – As soon as possible, get a test version of the TOS installed and configured for your site, taking any training programmes on offer for the SuperUser team. Then, work through all the operational processes together, learning and testing the software in depth. Make sure all areas are tested thoroughly, especially critical and troublesome areas like Customs processing, all system interfaces and mobile devices. Essentially, build a test environment that mirrors what you will implement in real-life. From this exercise any gaps or bugs in the software can be discovered and resolved – it’s important to be ruthless at this stage, while the suppliers have your full attention. Slack testing now can create long-term workarounds and operational inefficiencies. This process will lead to a vision of how your operation will work and informs the construction of work process instructions, training materials and staff change programme. Embrace Business Change – A TOS project is a change to the foundation of an operation and staff, equipment and practice change is a key element. Once a vision of how the system will work in your business, it’s a great opportunity to really look at becoming more efficient, resilient and capable as an operation. Adoption of a TOS will make changes to staff roles – don’t try and hide from that as the workforce will smell change and, therefore, risk – embrace the positive aspects and use this time to make any necessary structural changes. A key reason for engaging a TOS is for customer service improvements, so be sure to communicate with customers and try to capitalise on any technical advances to lock them into the business further – perhaps with real-time EDI, automated stock reports or a web portal for booking cargo release/pre-advise. Practically, there is also some risk to service during the go-live phase, so best to keep them onboard as customer patience may be vital later on. People are Key to Success – Once a fully tested and satisfactory test environment has been established, work processes refined, then a programme to execute can begin. The work processes should be built into a training manual and role-based programme to train the key staff on system operation – teaching them how to do the old job in the new way. This training needs to be close to the Go-Live day and delivered with confidence remember staff will be nervous of change and make sure everyone is included – from finance manager to RTG driver. Much of the training effort will unfortunately be forgotten and a 100 page manual will be ignored, so be sure to get staff to sign-off their receipt of training in case of later difficulties. A great help is to create one page flowcharts of process and stick them to the office wall or machine bulkhead for staff to refer to during operations. Motivation of all layers of staff is key to a successful Go-Live and inclusive communications is important to keep up confidence and support for the project – negativity from some staff is common and a challenge to the project leader, but must be addressed continually. Time to Go-Live! – At a suitable date, with all risks understood, staff trained and systems ready the Go-Live process can begin. The test configuration of the TOS needs to be translated over to the live version and a data migration programme carried out either automated or manually to mirror a snapshot of the yard stock onsite. From here, a parallel run with the old method or system is recommended for a day or two, as a fall-back position. Often, this won’t be sustainable for long as double-working is resource hungry. The SuperUser team should be prepared for long hours working shifts to support the operations team – this is the time when staff learning and process adoption really happen and a strong hand is needed. Mop Up – After a couple of weeks a review of any tasks that failed, got left behind or need re-thinking should be gathered together into a post-Go-Live phase of works. There may have been intentionally delayed modules perhaps Billing, or Management Reporting that need delivery as a later phase. Ideally, there are only a few technical surprises, but may often be need to revisit some staff training or role-based processes to refine or reinforce the new methods; the desire to fall back to old methods or short-cuts is strong in the early months. Completion… and into the Future – Once the scope of work for the project has been delivered, there needs to be a typical project closure assessment, from which a number of future tasks or ideas might arise. Although the TOS project may be closed, the terminal operator’s relationship with the TOS will continue to evolve over many years, as new customer requirements or business changes drive further improvements. Within the business, a dedicated staff role to own the TOS and support the staff is important, often as a part of a Process Excellence’ position. There will be system upgrades, testing and deployment to deliver regularly and, as the TOS supplier improves their products, your business can benefit by being part of their improvement programme. TOS implementation varies significantly for different products and the needs of clients; this blog highlights some of the key points, but don’t underestimate the risks and effort required to successfully deliver a TOS project. Seeking professional expertise in this area can deliver valuable benefits ! Richard Willis is Director at Port Solutions Ltd, an independent consultancy firm specialising in the selection and deployment of technology and efficiency in the ports and terminals sector. Tel +44 151 4382158 info
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New operational efficiencies in container handling and terminal yards Terminal and port operators are constantly looking for the best solutions to improve productivity and increase throughput, while at the same time reducing costs and enhancing safety and security. To achieve the business objectives presented in Figure 1, terminal operators and machine builders take advantage of increasingly advanced technology to automate their terminal operations; remotely control machines such as quay cranes/Ship-to-Shore STS cranes, Rubber-Tired Gantry RTG cranes, and/or automated straddle carriers AutoSC in real time; gain visibility into high-value assets; increase asset utilization, berth availability, and occupancy patterns; reduce network and application downtime; optimize maintenance; and reduce operational costs. Port operators can leverage new Internet of Things IoT technology to provide better environmental monitoring such as tidal and weather conditions, salinity, and water levels so that ships’ arrival times can be better planned with real-time information on berth availability. In addition, truck and rail turn time can be improved through real-time traffic monitoring and integration with Terminal Operating Systems TOS. The workforce productivity at both ports and terminals can be improved with extended Wi-Fi access and more effective collaboration tools. Industrial networks at ports and terminals require better-integrated Operational Technology OT and Information Technology IT security and safety to enable greater visibility into the system and assets, protect the network from cyberattacks, and provide a faster response when incidents and issues happen. All of these capabilities are key to the success of the port and terminal digitization process, which is dependent on a network infrastructure that is secure, scalable, reliable, and resilient. Cisco’s networking products and solutions provide the necessary foundation for such infrastructure. Cisco’s industrial IoT products are proven to meet the unique requirements of operating a port and/or terminal. Figure 1. Business objectives in port and terminal operations Benefits A network foundation for improving the safety, efficiency, and service levels of your terminal and port operations ● Secured, scalable, and reliable critical infrastructure ● High bandwidth, low latency, and seamless handoff ● Enhanced asset visibility ● Support for edge intelligence to act on data faster and closer to its source ● Simplified device onboarding and centralized policy control Network challenges When port and terminal operators deploy a network foundation for their operations, they typically have to address a range of challenges. These include a network infrastructure that needs to adapt to challenging environments, a complex infrastructure that needs to support both legacy and state-of-the-art systems, a solution that must provide network and data security and improve worker safety and physical security, and a resilient and reliable network infrastructure that can support growing digitization. Challenging environment Ports and terminals operate under harsh coastal weather with extreme conditions. This requires the networking equipment deployed to sustain wide temperature ranges, shock and vibration caused by the operation of big machines and the transport of heavy containers, and the presence of water and dust. The physical environment of a port and terminal is dynamic and unpredictable, due to the enormous volume of constantly moving containers, cranes, land vehicles, trains, and giant marine ships such as cargo vessels that hold 10,000 to 20,000 Twenty-foot-Equivalent Unit TEU containers. Such challenging environments can introduce a great amount of interference and pose restrictions on the range of the wireless communication required to support the port’s and terminal’s operations. Growing digitization Through digitization and automation, port and terminal operators increase their competitiveness and enhance operational efficiency. Digitization helps operators streamline the business process, create new business opportunities, and make the right business decisions, and it is achieved through access to relevant and reliable data. Digitization of smart ports drives significant increases in data traffic volume. According to a recent presentation by IDC on the “Digitisation of the Maritime Supply Chain”, IDC expects that smart port operations will drive data traffic volume growth from petabytes per month in 2021 to petabytes per month in 2025, with a Compound Annual Growth Rate CAGR of 26%. These data points are collected from sources such as sensors, video cameras, control systems, and voice and data applications that support use cases such as terminal operating systems, remote operations, autonomous vehicles, and remote asset monitoring. Figure 2. Smart port operations drive data traffic volumes Complex infrastructure Port and terminal operations deal with massive machines such as quay cranes/STS cranes, RTG cranes, rail-mounted gantry cranes, reach stackers, and AutoSCs. These are complex and have a much longer life span than other types of equipment. This can mean that there is an aging infrastructure that needs support and maintenance. Different security and operational needs lead to multiple segregated networks, adding complexity and incurring high maintenance costs. Digitization demands a next-generation architecture that is highly resilient and scalable. This architecture needs to support different applications with diverse communication requirements. Terminal operations and automation require multiple access technologies for success. The choice of technologies is largely dependent on the types of devices to be connected, the application requirements in terms of latency, roaming, and throughput, the deployment scenario, and the implication of CapEx and OpEx. Cybersecurity As port and terminal operations move toward greater digitization, more machines, people, and applications are networked together, more equipment and applications are brought online to enable the automation, and more attack surfaces and vulnerabilities are created. According to a study in 2020 cyberattacks on the maritime industry’s OT systems have increased by 900% over the last three years. A simple malicious attack can bring down the entire network, create an unprecedented backlog for the supply chain, disrupt the network infrastructure and terminal operations for weeks, and cause great financial loss to the port and terminal operators. For example, in June 2017, ransomware called NotPetya hit the Maersk shipping company, locking down access to the system that it uses to operate its shipping terminals worldwide. The attack cost the company nearly $300 million and took two weeks to fix. Why Cisco? Cisco provides a comprehensive portfolio including routing, switching, wireless, collaboration, data center, IoT, and security. Whatever a customer’s goals might be, Cisco is able to offer a trusted end-to-end solution that combines our portfolio with technologies from a robust ecosystem of partners. Cisco’s Intent-Based Networking IBN technology transforms hardware-centric, manually configured networks into controller-led networks that capture network managers’ business intent and use automation to translate intent into policies that are applied consistently across the network and monitored comprehensively to help ensure proper ongoing operation at scale. Some of the world’s largest and most vital networks have embraced Cisco IBN because it brings new levels of network performance, security, and reliability to the network at larger scale, and with less effort. Cisco’s Connected Ports and Terminals solution combines those industry-leading IBN capabilities with the specific and distinct needs of the IoT networks used for port and terminal operations. The Cisco IoT networking and security portfolio addresses the unique requirements that are needed in an industrial outdoor environment. In addition, the Industrial Automation Cisco Validated Design CVD is the blueprint to implement a resilient and secure network infrastructure that supports Industrial Automation and Control Systems IACS. Cisco’s Connected Ports and Terminals solution leverages this well-designed and tested solution to enable digitization and automation, improving business operation outcomes. More detailed information about the Industrial Automation CVD can be found in Networking and Security in Industrial Automation Environments Design and Implementation Guide. Network security should be included from day one and not as an afterthought. An effective cybersecurity strategy requires a comprehensive, systematic, coordinated approach to protect against a broad and continuously evolving set of threats. Cisco offers an ever-expanding, industry-leading portfolio of cybersecurity products to provide comprehensive protection for IT and operations networks. Cisco’s portfolio includes Cisco Cyber Vision, provides visibility into industrial devices and data traffic flows; Secure Network Analytics formerly Stealthwatch, which can monitor data flows and detect traffic anomalies that can be used to enhance network segmentation policies; a policy platform called Cisco Identity Services Engine ISE, which helps define and manage user profiles and access policies at scale; Cisco Malware Defense formerly Advanced Malware Protection to provide up-to-date monitoring and detection of malware threats; Cisco Umbrella to prevent passengers or workers from accessing malicious network domains; and Cisco DNA Center and SD-Access to automate and simplify security policy implementation and assurance across all network devices. Additionally, Cisco SecureX™ provides a consolidated view for simplified management of the overall security approach. Cisco has an established and growing ecosystem of technology and solution partners who can help design, implement, and operate end-to-end solutions that build on Cisco’s Connected Ports and Terminals architecture and fulfill the business needs of port and terminal operators. Building port and terminal solutions on a Cisco Validated Design helps ensure that Cisco has tested and validated the architecture, which greatly reduces implementation risk and provides extra peace of mind for customers and solution delivery partners alike. Cisco partners include machine and software manufacturers, software solution providers, channel partners, and consultants. Ecosystem partners are vital in the successful deployment and operation of the Connected Ports and Terminals solution. Connected Ports and Terminals reference architecture The Cisco Connected Ports and Terminals reference architecture, shown in Figure 3, follows the blueprint of ISA-95 and is based on the Cisco reference architecture for IACS. This reference architecture is composed of four major functional modules that include cell/area zone, industrial zone, Industrial Demilitarized Zone IDMZ, and enterprise. The following sections explain the functions and capabilities of each module in detail. Figure 3. Connected Ports and Terminals reference architecture Cell/area zone The cell/area zone is the access layer located at the edge of the industrial network that provides either wired or wireless connectivity to industrial devices. These devices include not only industrial devices at Levels 0 through 2 in the ISA-95 model, such as actuators, controllers, and sensors that communicates via traditional control protocols such as PROFINET, but also devices such as Wi-Fi or Bluetooth-enabled handheld devices, voice communication radios, access points, cameras, vehicle telemetry sensors, and weather sensors that leverage traditional network protocols such as IP or serial links for communications. The cell/area zone module delivers the following very important characteristics ● Industrial characteristics The platform choices are heavily influenced by the environmental conditions at the port and terminal. The Cisco IoT product portfolio delivers hardware that is hardened with a small form factor, can sustain an extended temperature range and shock and vibration, and provides protection against water and dust. Industrial control protocols such as PROFINET and EtherNet/IP are supported natively on the Cisco Catalyst Industrial Ethernet IE switches, presented in Figure 4. Figure 4. Cisco Catalyst Rugged Series Industrial Ethernet switches ● Multiple access technologies Depending on the application requirements, deployment scenario, and existing network infrastructure, multiple access technologies, including both wired and wireless, are required for the success of the operation. The Cisco IoT wireless portfolio includes LTE and 5G, suitable for wide mobility and high throughput; Wi-Fi 6 and Cisco Ultra-Reliable Wireless Backhaul formerly Fluidmesh, depicted in Figure 5, for mobility and fixed infrastructure with high throughput, low latency, and ultra-reliable, resilient mesh; and LoRaWAN for massive scale and broad coverage. The Cisco IoT wired product line offers Ethernet connections over copper or fiber, as well as serial and DSL connections from internet service providers. Figure 5. Cisco Ultra-Reliable Wireless Backhaul ● Highly resilient network An IACS network must be highly resilient, with latency, reliability, scalability, and performance taken into consideration in the network design. For industrial control traffic, packet latency and jitter have a huge impact on the underlying industrial process. Network availability and convergence time are also key metrics for critical IACS communication. The Cisco Resilient Ethernet Protocol REP available on IE switches is typically suitable for IACS applications that can tolerate up to a 100-ms network convergence recovery time. When zero-second convergence time is required, the Parallel Redundancy Protocol PRP can be also leveraged and is supported on the Cisco Catalyst IE3400, IE4000, and IE5000 Series. ● Security Security in the cell/area zone needs to be viewed as a component of an overall end-to-end security architecture within the port and terminal. It is critical that security capabilities span the breadth of the port and terminal in order to be effective, yet this may pose a challenge when the IT and OT are not well integrated and are managed by different groups. The fundamental requirements are visibility into current network devices and industrial assets, grouping and separation of network assets and applications through segmentation, anomaly detection and mitigation, and network hardening on the management plane, control plane, and data plane. All these can be achieved through Cisco Cyber Vision, Cisco TrustSec, and Cisco Secure Network Analytics, and its integration with Cisco ISE. Industrial zone The industrial zone in this architecture refers to a zone that all industrial and mission-critical port and terminal applications are confined to. It is composed of Cisco industrial data center and third-party port and terminal application services. Due to the sensitive nature of the assets and data flow in the industrial zone, a pair of redundant firewalls located in the industrial DMZ blocks all the traffic in and out of the industrial zone and allows only traffic that is explicitly defined. This may cause a challenge when communication patterns are not well understood, particularly in cases where communication between the industrial zone and the upper levels is required. That is why application visibility is so important and why technologies such as Cyber Vision and Secure Network Analytics can be very beneficial. The Cisco industrial data center follows the best practices from Cisco data center design. The platform choice of the Cisco Catalyst 9000 family for the industrial zone core switch and the Cisco Nexus 9300 for the data center switch enables Cisco intent-based networking with Cisco DNA Center management and data center solutions such as Cisco Application Centric Infrastructure Cisco ACI. To minimize the need for communication between Level 3 the industrial zone in the Industrial Automation reference architecture and upper levels, key infrastructure services should be located within the industrial data center. These include dedicated identity services such as Active Directory AD and ISE, dedicated wireless controllers to manage wireless connections within the industrial zone, and Cyber Vision and Secure Network Analytics to gain visibility into the asset and application flows. Third-party applications that are responsible for port and terminal operations are located in the server farms at the industrial data center. These applications include equipment control systems, crane interface systems, Optical Character Recognition OCR servers, container terminal automation systems, and gate operating systems. By having these essential services and applications located in the industrial zone, the operation is less likely to be disrupted in the event that external connectivity via the IDMZ is lost or the upper-level network is brought down by a cyberattack. This does not mean the air-gapped industrial zone will be immune from cyberattack, and the Cisco Secure Firewall ISA3000, illustrated in Figure 6, located in this zone is designed to segment the traffic for different OT assets and protect them from potential threats. Figure 6. Cisco Secure Firewall ISA3000 IDMZ The IDMZ resides in a level between the industrial and enterprise zones, commonly referred as Level in the ISA-95 reference architecture. An IDMZ environment consists of numerous infrastructure devices, including firewalls, VPN servers, IACS application mirrors, remote gateway services and reverse proxy servers, in addition to network infrastructure devices such as routers, switches, and virtualized services. IDMZ firewalls apply defense-in-depth principles at the industrial perimeter by blocking all traffic into and out of the industrial zone and allowing only traffic that is explicitly defined. Accordingly, communication patterns must be well understood, since some use cases require communication between Level 3 and upper levels, with Terminal Operating Systems TOS being a prime example of this scenario, as the application server is normally located in the enterprise zone. The traffic between the devices in the industrial zone and TOS needs to be explicitly permitted in the IDMZ. It is also recommended that IDMZ systems be granularly isolated in individual VLANs as much as practically possible. This increases the firewall’s visibility into individual server data streams to identify potentially compromised hosts. Redundant IDMZ firewalls and distribution/aggregation switches are required so that specific systems, such as remote desktop gateways and OS patch servers, can be securely hosted in the IDMZ. The IDMZ is designed in such way that all IACS traffic from either side of the IDMZ should be terminated in the IDMZ. No IACS traffic should directly traverse the IDMZ. If traversal is required, it should go through gateway or proxy functions in the IDMZ. Non-IACS traffic can implement IDMZ traversal through whitelisting. Enterprise The enterprise zone is isolated from the industrial zone via the IDMZ. This zone is usually a traditional enterprise data center where server-based enterprise systems are deployed safely and efficiently in a physically secure and air-conditioned environment and where data center best practices are strictly enforced. Corporate remote access solutions should be implemented so that employees can access the enterprise zone in a secure and controlled fashion. Depending on the nature of the customer’s applications, they can be hosted either in the enterprise data center, private cloud, or public cloud. The enterprise data center is also shielded from the internet by a pair of redundant firewalls. Cisco Connected Ports and Terminals use case themes The Cisco Connected Ports and Terminals reference architecture is designed to support various use cases in port and terminal operations. As listed in Table 1, those use cases are categorized into three major themes terminal automation, cyber and physical security, and port operations and monitoring. Table 1. Cisco Connected Ports and Terminals use cases Use case theme Use cases Business outcomes Terminal automation ● Terminal Operating System TOS asset management, asset scheduling, integration with OCR, enterprise Wi-Fi ● Remote operations for STS and RTG cranes ● Automated RTG ARTG and Automated Rail-Mounted Gantry ARMG cranes ● Autonomous vehicles Automated Guided Vehicles [AGV] and AutoSC ● Vehicle telemetry data ● Improved planning due to a holistic view into berth availability and occupancy patterns ● Ability for ships to plan their arrival at the terminal with real-time information on berth availability ● Increased operational efficiency ● Improved ship turnaround time and terminal throughput ● Improved application and equipment uptime ● Reduced operation and maintenance costs Cyber and physical security ● Cybersecurity ● Physical security Surveillance and video analytics, access control, worker health and safety, collision avoidance, regulatory requirements best practices ● Improved digital safety of port and terminal infrastructure ● Visibility into operational assets ● Common view of incidents across agencies ● Encourages collaboration between port agencies Port operations and monitoring ● Environmental monitoring Tidal conditions, weather conditions, water levels, current, and salinity ● Traffic monitoring and management Vehicle and rail traffic monitoring, ship traffic monitoring ● Workforce communication and collaboration ● Improved decision-making by harbor master and pilots ● Optimized ship schedules, such as berthing, loading/unloading, and departure times ● Optimized gate control to reduce time spent by trucks in entry and exit procedures ● Reduced operations costs ● Additional revenue through demand-based parking pricing and more accurate ticketing of parking violations This solution brief focuses on terminal automation, which includes major use cases such as connecting the TOS with OCR integration and remote operations for STS and RTG cranes and autonomous vehicles such as AGVs and AutoSCs. Table 2 lists some of the typical key network requirements for these use cases. Table 2. Terminal automation network requirements Description Network requirements Terminal Operating System TOS Terminal tractors, reach stackers, RTG cranes, and similar applications 450 Kbps to 1 Mbps Variable traffic Good coverage Up to 1-second latency Optical Character Recognition OCR TOS server integrated into OCR system 15 Mbps to 20 Mbps Constant traffic 100% coverage 10- to 50-ms latency Autonomous and teleremote RTG cranes 30 Mbps for AutoSC 60 Mbps for RTG cranes Constant PLC traffic Constant video traffic 0-ms handover Coverage across the working area 50-ms latency Autonomous horizontal transport automation for Programmable Logic Controller [PLC] applications 1 Mbps for AutoSC/AGV Constant PLC traffic 0-ms handover Overlapping coverage at the working area 50-ms latency Terminal automation depends on flexible and reliable wireless technology that can provide full coverage, extremely low latency, zero packet loss, fast handoff, high bandwidth, and easy installation, provisioning, and management. Cisco Ultra-Reliable Wireless Backhaul technology is designed with such requirements in mind and delivers unique capabilities, as outlined in Figure 7, to overcome those challenges and exceed those stringent requirements. Figure 7. Cisco Ultra-Reliable Wireless Backhaul capabilities Connecting terminal operating system Malta Freeport Terminals, located at the center of the Miditerranean Sea, is a premier trans-shipment hub, having successfully operated for over 30 years as a vital part of the Mediterranean containerization market. The Freeport is located at the crossroads of some of the world’s most important shipping routes, making it an ideal intersection point for any shipping lines. It covers almost 2500 meters of deep-water quays, with 21 STS cranes, 65 RTG cranes, and ancillary yard equipment, amounting to a total of 250 pieces of container-handling equipment. Automation plays a vital role in the Freeport to boost the efficiency of the terminal operation, and is a strategic step to exploit the full potential in the future. The Freeport has updated its Navis Terminal Operating System with the migration to N4/XPS to keep up with the demand for optimum efficiency. To cope with demand and future growth, the Freeport needs a wireless network that can overcome the harsh environmental challenges and bring high bandwidth scale to 50 Mbps, low latency less than 5 ms, and fast roaming communication to 250 pieces of equipment, which move at speeds up to 25 km/hr across the entire terminal. Cisco Ultra-Reliable Wireless Backhaul exceeded the Freeport’s expectations, delivering a solution that can achieve data speeds of 50 to 60 Mbps with extremely low latency of less than 3 ms and zero packet loss over distance of 600 to 800 meters. It not only meet current deployment requirements for TOS, but is also able to scale to accommodate future use cases such as remote operation of RTG cranes. Figure 8 presents a sample topology with solution components and key business outcomes. Figure 8. Connecting to the TOS Terminal automation teleremote and AGV To date, the remote supervised and fully automated container cranes are electric powered, bundled with fiber optics to provide reliable control connectivity and data transfer to remote operating stations. This has been done with RTG cranes as well, but it has been limited to fully electric ones. Moving diesel-powered RTG cranes to a remote operation model has been held back by a lack of wireless communication technology that can meet operational requirements for high bandwidth, low latency, reliability, and security. RTG crane automation requires average 60-Mbps bandwidth, with sub-50-ms latency, minimum system availability, and milliseconds handoff to operate at its full potential. The sample architecture of this use case is illustrated in Figure 9. Figure 9. Teleremote automation Cisco Customer Experience In today’s rapidly evolving OT and industrial spaces, customers and systems integrators are challenged to keep pace with new technology trends to ensure that projects are delivered in a cost-effective manner. With Cisco’s suite of Industrial Networking and Security services, our partners and customers can reduce solution implementation risk on projects that leverage Cisco IoT technologies in a true model of partnership with Cisco. With simplified packaging, a flexible consumption model, and advisory services covering each key project milestone, this suite of services can allow you to enter new markets with confidence to expand and grow your business. Cisco’s CX Industrial Networking and Security services help port and terminal operators accelerate the digitization of their existing operations using a unique architecture-based approach to service delivery. Cisco CX leverages strategy development, architectural assessments, network design, migration and deployment assistance, and support services to help Cisco’s key ecosystem partners plan, build, and manage solutions. These solutions focus on business outcomes that result in improved operational efficiency, risk mitigation, higher productivity, improved worker safety, and deeper intelligence and insights, with security at the core of the end-to-end solution. Figure 10. Cisco CX services With more than 30 years of industrial networking experience, Cisco is uniquely positioned to address these new demands on industrial networks, which require a greater need for improved interconnectivity across industrial equipment and enterprise networks. Our proven processes and tools deliver consistent results based on best practices and strong communication. Our experts deliver services that allow organizations to accelerate the integration and transformation of their current infrastructure to the next-generation network, capable of evolving operations to continue to meet the evolving demands of the business. Conclusion Port and terminal operators around the world are looking for innovative ideas to improve their operational efficiency while keeping costs down, securing their critical infrastructure, improving safety for the workers and facility, and increasing operations and application uptime. All these cannot be achieved without a reliable, scalable, and secured infrastructure. Cisco, along with our partners, is able to deliver a solution that not only transforms business operation today but also helps the operators be well prepared for the future. Based on the industrial standard ISA-95 reference architecture, the Cisco Connected Ports and Terminals solution incorporates Cisco networking innovations such as intent-based networking with Cisco IoT networking and security, securely and reliably connecting sensors, devices, machines, and people to support use cases including terminal automation, cyber and physical security, and port operations and monitoring. Cisco’s ecosystem of partners and Cisco professional services are available to help port and terminal operators design, deliver, and even operate the Connected Ports and Terminals solution as part of an end-to-end solution that meets your specific needs.
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